How do I order my patches?
You may order items to personalize your jacket by using our website or the order form you received when you were sized at school. If you want your patches sewn on at the factory, your order must be returned to All American Letter Jackets within 5 days of your sizing. Do not turn your patch order in at school.
When do I order my patches?
You may order items to personalize your jacket by using our website or the order form you received when you were sized at school. If you want your patches sewn on at the factory, your order must be returned to All American Letter Jackets within 5 days of your sizing. Do not turn your patch order to your teacher, coach or sponsor. It must be received by All American.
Will my patches be sewn on my jacket when it arrives?
Yes! If your order is submitted within 5 days of your sizing date (listed on your order form) along with payment in full, your patches will be sewn on your jacket before it is shipped to the school.
Why should I order my patches now from All American?
You can order patches at anytime throughout your high school years, however if you order your patches before the deadline:
- You will receive your jacket with your award patches sewn on, ready to wear!
- Our patches are color coordinated to match your schools official award letter and jacket.
- You will save time, money, and effort by having your jacket assembled before it arrives.
How do I pay for my patches?
Since all patches are custom made, payment in full is required before we can process your order. You may pay by cash, credit card, check, or money order…please do not send cash by mail. Please select your patches carefully as they are custom made and therefore non-refundable.
How do I determine my jacket size?
Sizing will be offered by a jacket representative at your school. You will try on actual jackets at the ‘in-school’ sizing date and select the size of YOUR CHOICE at that time. You will be asked to initial your approval of that size.
Can I change my jacket size?
You have 3 days from the sizing date to change your jacket size. Changes must be made in writing by email (monah@balfourhouston.com). Please include your name, school, and organization along with the size change you are requesting.
Why don't I see a place to put my jacket size on the online order form?
The letter jacket is an official award of the school and your name must appear on an eligibility list. Therefore, the jacket ordering process starts at school and is a separate process from ordering patches. The web site is for ordering patches only.
When and where will my jacket be delivered?
Custom jacket manufacturing takes approximately 6 to 8 weeks. Jackets are shipped to the school to be awarded by your coach or sponsor.
What do I do if I already have my jacket and want to order more patches?
You can order additional patches anytime by using our online loose patch order form or you may download the form and mail or text the order to us. Your patches will be sent to the address you provide on the order. Patches take 4 to 5 weeks to receive and any cleaners that does alterations can sew them on for you.
What is your mailing address?
All American Letter Jacket, 8525 Westland West Blvd., Houston, TX 77041
What is your phone number?
832-912-8007
What are your office hours if I have more questions?
Monday-Friday from 9:00am to 5:00pm